Hyundai Android Auto Not Working [solved - 2023]

Hyundai vehicles are known for their reliability and high build quality. The software installed in Hyundai is also, as a rule, free of complaints. But from time to time drivers complain about Android Auto not working properly.

The most common problem is AA simply does not start, the Hyundai screen does not show the app window. In this guide, we'll list all the ways to troubleshoot Android Auto related issues.

What Hyundai brands is this guide suitable for?

First of all, Android Auto problems are observed in the case of Hyundai Ioniq Hybrid, Tucson, Santa Fe. Although you can not exclude similar errors for other brands: Accent, Avante, Azera, Creta, Elantra, Grand i10, Grandeur. The full lineup is available on the Android website.

All these cars are compatible with Android Auto. Accordingly, this guide is adapted specifically for these brands.

Phone compatibility with Android Auto

Older phones don't work with Android Auto. How do I check the Android version?

1. Go to Settings - About phone - Software information
2. Check the Android version line.

Here are the official system requirements:

• Android 8.0 > for wired connection Android Auto
• Android 11.0 > for a wireless connection

In any case, you can check the compatibility of your particular device with AA via the Google search engine.

Is the Android Auto app installed on your phone?

Hyundai may not have access to Android Auto on your phone if the app has not been installed or disabled by the user.

How to check:

1. Go to Settings - Apps - Android Auto.
2. If this app is not listed, open the Play Store and enter "Android Auto" in the search. Tap the Install button.

If for some reason the Android Auto app was turned off, tap on Enable and then tap on Update.

Enable Android Auto in your car

The first time you connect your new device to your Hyundai computer, you must agree to run the Android Auto app. How to do this:

1. Connect your phone to your car.
2. The message Enable Android Auto is displayed.
3. Confirm the connection.

From this point, your phone is an authorized device for Hyundai, you do not need to do it again.

Use a quality USB cable

In order to connect Android Auto you need a quality certified USB cable. This cable connects to any USB port in the car (the dashboard and center console).

Usually using cheaper cables will cause Android Auto not to work, because

• These cables are only good for charging your phone
• Cheap USB cables fail quickly due to damaged connectors

Use a quality cable to transmit data.

Tips:

• Use a cable that is not too long (3 foot cable is not OK, use 1 foot if it is possible)
• Try a USB cable from a brand like Target or Anker.

How to check if there's an error? Connect your phone to your car with a USB cable. If you see the Reading USB message on the phone screen, it means that Android Auto is working.

To be safe, connect another mobile device with the same USB cable. If there is no problem with connection and Android Auto does not start anyway, the problem is not related to the USB cable.

Mechanical malfunction and damage

Tips on how to fix the USB connection to Hyundai:

If you have a protective case on your phone, be sure to check that the USB cable fits snugly into the phone jack and that there are no obstructions between the case, cable and phone.

Also it is advised to clean the phone jack from dirt and dust. You can do this with alcohol and an ear wand.

Another obvious way to do this is to visually make sure that the USB cable is intact and has no broken wires. This happens even with expensive USB cables.

If the mobile phone connector has failed, the phone should be repaired at a service center or eventually exchanged for another Android Auto-enabled device.

Make sure that Android Auto has access rights

Make sure that the Android Auto app has access rights to the vehicle's computer.

You can set access rights the first time you connect your Android device to the car.

If you can't remember what access rights are set, uninstall Android Auto from your device and install it again - if possible, this trick is not possible on some Android versions and phone models.

By the way, the rights available can be reassigned:

1. Go to Apps - Android Auto - Permissions.
2. Check the Settings,
3. If necessary, restart the device.

Check Bluetooth pairing with Hyundai

If you are using a wireless (Bluetooth) connection to connect to your Hyundai, make sure it is active and you have connected your phone to the vehicle. To do this:

1. Activate the Bluetooth connection on your phone.
2. Go to Setup - Settings - Bluetooth - Bluetooth Connection on your car computer.
3. Add your phone to the list of connected devices.
4. After that, you can turn on Android Auto.

Here is the instruction on how to connect your phone to your Hyundai via Bluetooth.