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Spotify won't run on Android Auto: How do I fix it? [Resolved]
When I connect my phone (Samsung Galaxy) to Android Auto, the message "Spotify Doesn't Seem to be Working Right Now" appears. Tapping any buttons on the phone does nothing and Spotify does not work anyway.
You will find many ways to solve this problem with Android Auto on the internet. The error is observed not only on Samsung Galaxy owners, but also on other Android devices. In this article we will try to solve the problem.
Today we’ll tell you what to do if Spotify app has stopped working on Android Auto. There are plenty of solutions to fix the problem, but in this guide we will analyze only the main ones.
Table of Contents
- Why does the Spotify error occur?
- Method 2. Check your Spotify settings
- Method 3. Force Spotify restarting
- Method 4. Use an alternative app to play music via Android Auto
- Method 5. Enable Download Manager app
- Method 6. Cleaning Spotify data and cache
- Method 7. Reconnect your Spotify account
- Method 8. Reinstalling Spotify updates
- Method 9. Updating Spotify Live Services
- Method 10. Rolling back to the factory settings (Hard Reset)
- Method 11. Update firmware on your car
Why does the Spotify error occur?
It's still unknown what exactly causes the "Spotify has stopped" error. Android Auto developers don't offer any methods to get rid of this problem. Therefore, users look for causes and solutions themselves and discuss possible options on Facebook and XDA forum.
One of the main reasons people believe this error occurs is due to incorrect syncing between a Samsung Galaxy phone, Spotify and Android Auto.
- During the update of apps. The phone first downloads required files to local storage and then unpacks them and installs new versions.
- The problem arises at the stage of information syncing: the servers already have new data available for download, but the phone is still trying to find updates in its internal memory.
The very simple solution for fixing this technical error is to restart your phone. In some cases, this can help to fix the problem.
Method 2. Check your Spotify settings
Sometimes Spotify won't connect to Android Auto due to incorrect settings. You can fix this as follows.
- Launch the Spotify app on Android
- Go to the Spotify Settings
- Find the Device Broadcast Status line and set it to On.
- Go back to the player window and try playing the music on Android Auto.
Disabling the Device Broadcast Status option often causes Android Auto errors. This option allows you to use Spotify to stream music to other devices that play music via Spotify.
Some devices and car brands behave strangely with certain Spotify settings. All you have to do is change your notification settings to the ones shown below:
- Allow notifications - On
- Show silently - Off
- Set as priority - On
Apply the settings and restart Spotify. Check to see if Android Auto is playing music on your car after these steps.
Method 3. Force Spotify restarting
This is a temporary solution that often helps fix Android Auto's problem with Spotify playback.
- Go to Settings > Apps
- Search for Spotify App.
- Use the Force Stop button to stop Spotify.
- Go to the Home screen and start Spotify again.
- Check if the music is playing through Android Auto.
Method 4. Use an alternative app to play music via Android Auto
If all of the above methods didn't work, there's probably a bug in the Spotify app that the developers haven't been able to fix yet. If that's the case, there's a reason to change your music listening apps for a while.
Check out Youtube Music. You can sign up for a free trial subscription, and at the same time check whether the music plays correctly on Android Auto via this service.
Method 5. Enable Download Manager app
The next step of fixing the Spotify error is to activate Download Manager via the Settings:
1. Step 1. Open Settings for your device on the app screen.
2. Step 2. Tap Apps and turn on Show System Apps, an option from Menu (three dots).
3. Step 3. Find Downloads and open them.
4. Step 4. Make sure that the Spotify app is running, i.e. the Force stop button should be enabled.
5. Step 5. If the Enable option is available, tap on it and activate the app.
Method 6. Cleaning Spotify data and cache
Deleting the update files stored on your phone can help fixing the "Spotify has stopped" error without affecting your personal data.
1. Go to Settings > Apps.
2. In the opened list, search for the standard Spotify app.
3. Now tap on the menu item Storage.
4. Tap Clear cache.
Method 7. Reconnect your Spotify account
In some cases, reconnecting your Spotify account may help. Please note that disabling your Spotify account also means that all unsynchronized personal data (contacts, files, etc.) will be deleted.
Therefore, we strongly recommend updating all the necessary information prior to fixing the problem and proceeding only after it is done.
The process goes as follows:
- Tap Settings on your device.
- Tap the Accounts (or Cloud and accounts) menu item (the name depends on your version of Android).
- Touch the Spotify account linked to your phone.
- Before deleting your account, sync the data that will be saved on your device (via the menu in the upper right corner).
- When all the necessary information is synced, in the same menu touch Delete account and confirm the action.
- Go back to the list and touch Add account.
- The Spotify account login form will open, so enter your credentials.
- Accept the service terms and follow the instructions.
Now it's done and your account has been reconnected. You can check if the “Spotify has stopped” error appears again.
Method 8. Reinstalling Spotify updates
Another way to fix Android Auto bug is to update the current version of the Spotify app or roll back to the standard version with a further update to the current one.
1. Tap Settings and find the Apps section.
2. Select Spotify app.
3. Tap Menu (three vertical dots in the top right corner) and then tap Uninstall updates which should be the only available option.
4. Confirm your actions (OK) and return to the home screen.
5. Now run the Spotify app and check if it works with Android Auto.
Method 9. Updating Spotify Live Services
If none of the given solutions works out and Spotify keeps stopping, you can try reinstalling the app via the APKMirror file archive.
If for some reason your phone blocks the download of updates via standard methods, you can download and authorized installation of the Spotify Live from apkmirror.com:
- Go to Spotify Live app page at apkmirror.com website - https://www.apkmirror.com/apk/spotify-ltd/spotify-greenroom/.
- Open the page with the latest version of the app which usually can be found at the top in the All versions list.
- Check the version of your Android (Settings > About phone > Software information > Android version) and download the file that matches the settings of your phone.
- Try different versions until you find the most suitable one. Or use the Droid Hardware Info app in order to find all the information you need.
- Go to the selected file page and tap "Download APK" (the button will become active within a few seconds after you open the page).
- Open the downloaded file and follow the instructions from Android OS.
Method 10. Rolling back to the factory settings (Hard Reset)
If Spotify keeps crashing on your Samsung phone, perform a Hard Reset on your phone. Note that you'll lose all the information stored on your device.
Important! In advance create a backup copy of everything you need in a cloud or on a memory card.
Hard Reset is performed in the following way:
- Tap Settings on your mobile device.
- Tap General management
- Tap Restore and reset. If your phone is running Android version 8 and above, go to Reset.
- Next tap Factory data reset and confirm your actions.
- If you have a PIN or pattern key installed on your phone, you'll be prompted to enter it in order to apply the changes.
Method 11. Update firmware on your car
If you are unable to fix Spotify services, update your car firmware. It is a risky but efficient way of getting rid of Android Auto errors.
This process is time-consuming and it requires careful preparation as well as understanding of every step that happens during reflashing.
Therefore, we recommend using this option only if none of the above-mentioned methods works and Spotify error prevents you from the normal use of your phone.
In order to update your car firmware, it's best to turn to a certified service center to have experts dealing with this matter.
Remember that performing a manual update isn't covered by a warranty and it's performed at your own risk.
Are there any quick ways to fix Spotify issue with Android Auto?
Here are some basic tips on how to fix the error:
- Check your Wi-fi connection or mobile internet speed
- Make sure you have enough free space on your device
- Clear the Spotify app cache
- Reconnect your Spotify account
- Enable Download Manager app on Android OS
- Restart your Samsung phone
- Reinstall Spotify / Android Auto updates manually
- Update car firmware to the latest version
- Update your Android OS
- Check your phone's USB or wireless connection to your car
Once you've completed these steps, connect your phone and car to WiFi and check if the app is working. To do this, simply launch Spotify.
These are the most popular ways, which in most cases fix the Spotify app on Android Auto.
I did everything according to the instructions, but my phone keeps saying "Android Auto Services has stopped". What should I do?
Perhaps the error is related to the incompatibility of the current version of Spotify with Android Auto.
The second common problem is the incorrect operation of the app cache. How to fix it and clear it is explained in this instruction.
Finally, another way to eliminate the "Spotify Services has stopped" message is to install the latest updates on your phone.
How to uninstall the Spotify app on your phone
You can disable Spotify app temporarily or permanently:
- Go to your Android Settings
- Go to Apps - All apps
- Find Spotify app
- Tap the Disable button. Confirm the action.
Why won't the Spotify app open on your phone?
The list of possible problems is very wide. Most often, Spotify doesn't open because of technical problems with the Spotify app itself, or because the Android Auto isn't working properly.
Most often, the failure is due to an incorrect cache or an outdated car firmware version. You can fix it by following this guide.
Ilia is a professional writer. He has expert knowledge in GPS and cartography with 15 years of experience. Additionally, Ilia has extensive experience in data recovery on PC and mobile. He started his career as a journalist by reviewing PC and mobile apps. His current responsibilities are to keep track of users' questions on MGT and answer them.